Freeze Tech SEA Shipping

Thank you very much for making a purchase or visiting our website. We value your purchase or visit and hope you enjoy your stay and the products we offer. At Freezetech-SEA, we are committed to provide our customers a seamless and fuss-free shopping experience and we believe that delivering your items quickly is an important aspect of it.
Worldwide Delivery to Locations Outside Singapore
  • For orders less than SGD 100.00, a flat shipping fee of SGD 20.00 applies.
  • For orders above SGD 100.00, a flat shipping fee of SGD 10.00 applies.
  • We may sometimes have promotional shipping rates which are free or discounted.
Our overseas deliveries use Singapore Post which you can track here: singpost.com/track-items (Please allow 48 - 72  hours for postal/courier service to update their tracking information)

We reserve the right to end or change this free shipping offer at any time.
All prices are in Singapore Dollars (SGD or S$) unless otherwise stated and freight costs relate to total order amount. All orders and deliveries are processed through your Freezetech-SEA's account.
  • Delivery Orders are delivered via 3rd party courier or postage company.
  • A signature from you, a household member or workplace colleague may be required to accept registered goods.
  • Goods will be delivered during normal business hours. Freezetech-SEA takes no responsibility for lost orders. if customers provide incorrect or invalid address details.
  • All international shipping exclude duties and taxes. Duties and taxes, if any, are payable by consignee.
For all shipping/delivery enquiry, please contact: enquiry@qoolmart.com

Delivery Dates & Timings For Locations Outside Singapore (all times refer to Singapore local time, GMT +8 hours)

 Monday to Thursday by 2300hrs/ 11.00 PM Next working day dispatch
Friday Saturday & Sunday, by 2300hrs/ 11.00 PM Following Monday dispatch.
Singapore Public Holidays Following working day after public holiday dispatch.

Delivery Dates & Timings For Locations in Singapore (all times refer to Singapore local time, GMT +8 hours)

 Time & Date of Order Home Delivery Timing Park N Parcel
Monday to Thursday by 2300hrs/ 11.00 PM 2-  3 working days 2 - 4 working days
Friday & Saturday, by 2300hrs/ 11.00 PM 2 - 3 working days from Sunday 2 - 4 working days from Sunday
Sunday 2 - 3 working days from from following Monday 2 - 4 working days from from following Monday
Singapore Public Holidays 2 - 3 working days from from the end of the public holiday 2 - 4 working days from from the end of the public holiday
Dispatch and delivery dates are provided as a guide only. We make no guarantee or responsibility and are not liable for any losses or inconveniences for any failure or delay to deliver products within the expected delivery time. Delivery is carried out by our 3rd party delivery service and you may be contacted by them during the delivery process.
Delivery timings & dates are also affected by many factors beyond our control like weather, airline delivery schedules, traffic jams, local public holidays, disruptions caused by natural disasters, labour strikes and many other factors. 
We strive hard to keep to our promised our delivery timings but there are sometimes delays we cannot anticipate.
We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please do not hesitate to contact us.